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What Retail Buyers Really Want: A Supplier’s Guide to Winning in 2025

Writer's picture: Jon AllenJon Allen

Best practices

Retail buyers are under more pressure than ever. With evolving consumer preferences, economic uncertainty, and intense competition, they must make decisions that maximize sales while minimizing risk. Understanding what buyers prioritize can make or break your ability to land and maintain retail partnerships as a supplier. Here’s what you need to focus on in 2025:

1. Competitive Pricing Without Sacrificing QualityRetail buyers are price-conscious but not at the expense of quality. Inflationary pressures mean they’re looking for products that offer strong perceived value. Suppliers must balance cost efficiency with delivering premium features that justify shelf space.

2. Packaging That Pops and SellsRetail shelves are crowded. Your packaging must do more than hold the product—it must sell it. Buyers want packaging that aligns with modern trends, like sustainability, clear labeling, and compelling visuals.

3. Marketing Support to Drive DemandA product with no marketing support is a risk. Retail buyers expect suppliers to invest in consumer awareness through digital ads, influencer partnerships, and in-store promotions. You'll struggle to get placed if you’re not prepared to help move your product.

4. Supply Chain StabilityBuyers can’t afford stockouts or delivery delays. Demonstrate that your logistics are airtight, with clear contingency plans for potential disruptions. Reliable suppliers gain trust, and trust equals repeat orders.

5. Data-Driven Decision MakingRetailers rely on data, and they expect you to do the same. Show proof of past sales performance, consumer demand trends, and competitive insights.


The more informed you are, the more compelling your pitch will be.


Want to stand out? Address these factors head-on in your buyer meetings, and you’ll have a significant edge in 2025.


Need help? Let’s talk.


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